fbpx Managing Project Teams: Improving Individual and Team Performance | University of Maryland Project Management

Why ENCE 665

Successful projects are not delivered through technical expertise alone. PM's will tell you it takes more than technical and process know-how to deliver great projects consistently. It takes the ability to manage people effectively. The most successful project managers know how to build and maintain an environment in which people are motivated to do their best work and teams capitalize on the strengths of their members. Founded on a wide range of research and real-life experiences, this course will help project managers understand this critical and complex resource and build their people-management skills.

ProfessorJocelyn S. DavisJocelyn S. DavisStats Credits 3 Offered* Spring Online


Know yourself & Know others

Psychological capital
Personality type
Stress and stress management
Approaches to change
Emotional Intelligence

Creating great teams

Management skills
Stages of team development
Managing team development
Types of teams, including virtual
Five dysfunctions of teams
Strengths-based teams

Employee engagement & motivation

Employee engagement
Work engagement
Motivation theory
Motivation practice

Communications skills

Supportive communications
Written communications
Meeting management

Managing conflict & change

Models for successful change
Conflict style
Managing conflict

Special topics

Leading positive change
Gaining power & influence
Implicit bias at work
Solving problems analytically & creatively
Business case for Positive Workplaces

Performance management

Performance evaluation
Performance feedback
Progressive discipline

Ethical decision-making

Values in action
Intelligent Disobedience
Courageous principled action
Culture & values

Student Feedback



Offered: Spring Online*
Week 1Course introduction
  • Overview
  • Business case for the semester
  • Creating class culture
Week 2Know yourself, know others
  • Value of Self awareness
  • Personality & PM styles
  • Strengths & strengths based managment
Week 3Know yourself, know others
  • Attitudes towards change
  • Stress and coping skills
  • Power of full engagement
Week 4Know yourself, know others
  • Optimism & pessimism
  • Psychological capital
  • Emotional intelligence
  • Personal assessment of management skills
Week 5Creating great teams
  • Foundations of great teams
  • Stages of team formation
  • Forming teams using strengths
  • Team dynamics
Week 6Motivation
  • Motivation theory
  • What motivates you
  • Creating durable motivation
Week 7Employee engagement
  • Models & business impact
  • Assessing employee engagement
  • Building employee engagement
Week 8Communications
  • Communications model
  • Building dialog
  • Meetings & written reports
  • Communications & type
Week 9Change, conflict, creativity
  • Managing conflict
  • Enhancing creativity
  • Modeling change
Week 10Goals & performance feedback
  • Set motivating goals
  • Performance appraisal
  • Performance feedback
Week 11Values, culture, & ethical behavior
  • Understanding your values
  • Understanding & creating culture
  • Courage to be ethical
Week 12Special TopicsWeek 13Special TopicsWeek 14Final Review

*All course content, including schedule, topics, and books are subject to change semester-to-semester. Course costs are dependent on students' individual situations, including but not limited to, online vs on-campus enrollment, in-state vs out-of-state enrollment, and scholarships. Not all books on this page may be required readings and additional readings may be assigned. Please check the UMD Schedule of Classes for most up to date semester offerings. Instructors give students specific semester details once they are enrolled.