You may have heard that “90% of a project manager’s work is communication.” Well that’s even more true as a program manager. But do you know why communication is so important and what is good communication for making projects successful?
If you have even a little project management experience, you know communication is no longer just the transfer of information and giving directives to project managers and project teams. Modern communication theory is based upon creating shared understanding – “the coordinated management of meaning.” And nowhere is it more important to manage and coordinate meaning – and understanding – than in programs and projects.
Earn up to 50 PDUs as you progress in this professional certificate.
This certificate program is not just about theory; I also give the working project manager aspiring to program management practical tips and tools to help them improve their most important skill: communication. You’ve worked hard to gain the Project Management Institute, Inc’s (PMI) Project Management Professional (PMP), Certified Associate in Project Management (CAPM) certification or similar project management certification. And, you have mastered the PMBOK guide (“A Guide to the Project Management Body of Knowledge) communication knowledge area while preparing for the PMP exam.
These workplace-tested tips and tools are ready to use today as you manage your programs and projects whether you have project management training in traditional or agile project management (PMI-ACP). Even certified scrum masters can benefit from this online course. Along with gaining professional development units (PDU), upgrade your project management training with the power skill of communication.
Whether you’re delivering a small part of a project or portfolios of large multi-million-dollar government works, these principles scale and apply to all industries to achieve delivery success.
The certificate consists of five individual courses and when all five are successfully completed, the certificate will be issued (for verified learners – see cost information below). All courses are asynchronous which allows individual students to sign up and start the courses when they want and at their own pace. Students from all sides of the project management community will also be able to collaborate with others registered in the program. The list below identifies the five courses required to complete the Professional Certificate program.
Effective Communication for Program and Project Stakeholders and Teams (10 PDUs) – Go beyond the communication methods you learned in the project management training. Learn how to structure your program and project communications for the most effective understanding by your stakeholders, project managers, and project teams.
Persuasion and Presence for Program and Project Managers (10 PDUs) – Logic is not enough. Program managers need presence and to move stakeholders emotionally. Project professionals only follow people they both respect and trust. Learn to apply Aristotle’s persuasion triad to create successful communication that persuades.
Managing Conflicts on Projects with Cultural and Emotional Intelligence (10 PDUs) – Great program managers understand and heal bad communication habits and conflicts that arise within project teams and stakeholders. Learn how by leveraging emotional and cultural intelligence using the Coordinated Management of Meaning (CMM)
Designing Project Information Hubs for Program and Project Performance (10 PDUs) – The most valuable resource on a project is timely information. Why? Because information changes the decisions that determine project outcomes. Learn the planning skills and techniques needed to manage information across complex programs or projects.
Storytelling That Delivers Program and Project Outcomes (10 PDUs) – Storytelling is how leaders lead other leaders. Tell your project’s story to inspire your project teams, encourage your stakeholders, and gain customer commitment to project and program success.
Earn 50 PDUs for completion of all five (5) courses.
Each course is free for the first four (4) weeks and it takes approximately ten (10) hours to complete. For a small fee, edX and UMD will issue a Verified Certificate which provides proof for an employer, school or other institution that the course was successfully completed by the student. To qualify for a Verified Certificate, participants complete all aspects of the courses which can include watching all videos, participating in discussion forms, and completing any required homework and exams with a passing grade.
Costs for a verified version of each individual course in the Project Management and the Art of Communication Professional Certificate program are shown below.